Product Quality Control
A key risk when buying consumer products is the verification that the product you have ordered is the product that is being manufactured and will ultimately be shipped. Identifying and fixing potential issues early in the production process before it has been mass produced and even shipped is crucial. Quality products drive customer satisfaction and loyalty whilst reducing the risk and cost of replacing faulty goods.
Customer Expectations
Your customers demand, and expect you to deliver, good quality products. If you do not, they will soon look...
elsewhere. Quality is critical to satisfying your customers’ needs and retaining their loyalty so they continue to buy from you in the future. Quality products additionally enable you to charge a premium for your products.
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Reputation
A quality reputation & strong customer feedback, is vital to your company’s reputation, especially when...
looking to sell to the world’s leading retailers. This is especially true in today’s world of social media where customers and prospects can easily share both favorable opinions and criticism of your product quality on forums, product review sites and social networking sites. A strong reputation for quality can be an important differentiator in markets that are very competitive. Poor quality or a product failure that results in a product recall campaign can create negative publicity and damage your reputation.
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Costs
An ineffective quality control system will incur the cost of missed shipment including additional costs...
of air over sea/road transportation. If defective products reach customers, you will have to pay for returns and replacements.
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Verification
Bureau Veritas verifies the quality of the product, and the quantity. It can also monitor the timely delivery, if a...
multi-intervention program is put in place for high volume or critical orders. Without a quality control plan in place, production schedules can fall behind and you might miss your sales season, resulting in low product turnover.
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