Our Services

With a comprehensive range of quality management services, we help you manage and mitigate risk from product concept to sale.

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How we help you in the sourcing process.

Each different type of service we offer has a specific objective and benefit. All work together to monitor the quality of products throughout the supplier selection to production and shipping driving quality and sales up and returns down.

Learn more about our services

Your Challenge

Whether you need to understand regulatory requirements, insight into a failure, improve a product, enhance communication among your partners in the supply chain, or source products more efficiently from multiple vendors, our Advisory service offering provides customized recommendations for you.

Our Solution

Our team provides a broad spectrum of consulting, engineering and training services to aid and support companies with the complex questions and issues that arise in today's global supply chain environment focused around quality, safety, social and environmental performance good practices for all consumer goods in markets worldwide.

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REGULATIONS

With regulations changing on an almost daily basis, how do you stay abreast of the latest requirements?

Regulations, one of the BV OneSource modules, provides you with 24/7 access to all the requirements affecting your consumer products in your target markets.

Key Benefits of Regulations Management:

  • Understand complicated regulations and standards as they relate to your products
  • Monitor legislation to stay informed of important changes
  • Enter new markets with confidence
  • Educate partners with Technical Training - learn about challenges of regulations management

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ENGINEERING SERVICES

Whether you need to correct a failure, improve a product, or source products more efficiently, Engineering Services can develop customized recommendations for you.

Key Benefits of Working With Engineering Services:

  • The answer to, or solution for your specific concern or question
  • Improved communications and processes throughout your supply chain
  • Simplified vendor/factory selection process
  • Reduced costs and sourcing lead times
  • Enhanced risk management and brand protection.

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TRAINING

Successful sourcing often relies on the strength of the level of knowledge and engagement of the employees that implement them. This makes training a vital part of successful QHSE management.

Bureau Veritas offers training on a wide range of QHSE and specialist topics, across all sectors and actors within the consumer goods supply and value chain.

Our training programs cover:

  • Regulations, including updates to relevant laws and standards
  • Implementation of quality and environmental and health and safety programs
  • TIC 101 to provide an understanding of how to implement testing and inspection / audit to succeed

Bureau Veritas’ cost-effective training programs are delivered at our offices or at client sites. They can be organized for employees from a single company, or for a mixed group allowing for exchange of ideas.

With regulations changing on an almost daily basis, how do you stay abreast of the latest requirements?

Regulations, one of the BV OneSource modules, provides you with 24/7 access to all the requirements affecting your consumer products in your target markets.

Key Benefits of Regulations Management:

  • Understand complicated regulations and standards as they relate to your products
  • Monitor legislation to stay informed of important changes
  • Enter new markets with confidence
  • Educate partners with Technical Training - learn about challenges of regulations management

Whether you need to correct a failure, improve a product, or source products more efficiently, Engineering Services can develop customized recommendations for you.

Key Benefits of Working With Engineering Services:

  • The answer to, or solution for your specific concern or question
  • Improved communications and processes throughout your supply chain
  • Simplified vendor/factory selection process
  • Reduced costs and sourcing lead times
  • Enhanced risk management and brand protection.

Successful sourcing often relies on the strength of the level of knowledge and engagement of the employees that implement them. This makes training a vital part of successful QHSE management.

Bureau Veritas offers training on a wide range of QHSE and specialist topics, across all sectors and actors within the consumer goods supply and value chain.

Our training programs cover:

  • Regulations, including updates to relevant laws and standards
  • Implementation of quality and environmental and health and safety programs
  • TIC 101 to provide an understanding of how to implement testing and inspection / audit to succeed

Bureau Veritas’ cost-effective training programs are delivered at our offices or at client sites. They can be organized for employees from a single company, or for a mixed group allowing for exchange of ideas.

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Why InSpec by BV?

Geographical Coverage

Global network of full time trained specialists across 40 countries

Product Specialists

Our inspectors, auditors and engineers know your products. We are specialized in consumer electrical and electronics, toys, hard goods and soft goods

Speed

Industry leading turnaround times with next day inspection service for emergency shipments and late cancellations. Same day inspection reports available.

Service Excellence

Best in class technical governance controls the repeatability of our world class service globally

Client Aligned

Our Best Practice inspections and audits are based on decades of experience from assessing millions of factories with user friendly reports

Always Informed

Our Platform provides notification alerts and supplier intelligence

Continual Improvement

Access to Insight Center - improve your knowledge and quality sourcing

Frequently asked questions

Bureau Veritas is a worldwide leader is the QHSE service. We specialize and are experts in product inspections, factory audits and product testing.
  • Are your factories following international and local rules and regulations? (Social Audit)
  • Does initial production quality meet your needs? (Initial Production Check / Inspection)
  • Is my order produced according to my specifications? (Pre-Shipment Inspection / Final Random Inspection)
  • Sign up online in order to create your private account on our website; it is free of charge and requires no commitment.
  • After activation of your account, you will be able to choose and pay for your desired service and provide us with your requirements, instructions, specifications, criteria and attachments online (24/7).
  • Our Operations team will prepare, coordinate and arrange your service.
  • You will receive a confirmation email following your booking.
  • You can choose to receive status updates in the Account Management panel under Customer Preferences.
Brand and Reputation
Strong brand built on over 190 years of service. We have worked successfully with top manufacturers and retailers around the world to help them better manage risk and regulatory compliance.
Worldwide Locations
With over 12,000 specialist’s located close to selling and sourcing areas in over 40 countries, we offer you the convenience of global coverage with local service where you need it.
Product Specialists
Our inspectors, auditors and lab engineers know your products. We specialize in consumer goods including electrical and electronics, toys, hard goods and soft goods.
Speed
We offer next day service for emergency inspection shipments with late cancellations up to 4pm the day before the inspection is due to be carried out (time zone of the factory country). Same day reports available.
Service Excellence
Best in class technical governance controls the repeatability of our world class service globally.
Client Aligned
Our Best Practice inspections and audits are based on decades of experience from inspecting and auditing millions of factories with user friendly reports.
Always Informed
Our Platform provides notification alerts and supplier intelligence.
Continual Improvement
Access to Insight Center - improve your knowledge and ability to continually source safe and quality products.
The report focuses on our inspector's findings of your products within the factory helping you determine whether your products conform to the specified requirement.
Your inspection report will include photos that covers the following quality checks:
  • Quantity
  • Product Conformity,
  • Workmanship / Appearance / Function
  • Data Measurement/ On-site tests
  • Packing & Packaging
  • Shipping mark
  • Labeling, Printed Materials & Markings
On the same day of inspection. Usually after inspection has finished, the report will be issued within a few hours (factory location time).
You can pay using via our payment gateway, Adyen, using credit card, Paypal, Alipay and Wechat Pay.
We recommend sending them directly to your factory, in a sealed package, for the attention of Bureau Veritas (with relevant reference number or contact details if you have them).
Simply choose this service, along with inspection, while booking the service online during Step 5 of the Booking Process, Service Options.
The earlier you place the booking, the better. If you book 15 days in advance, you can even benefit from an early bird discount. As a minimum we recommend you book services at least 48 hours in advance.
It is suggested to leave a buffer period of at least 2-3 days for inspection report generation/review. In this case, any problems found during the inspection can be remedied before shipment.
The most frequently found non-conformances for softlines, hardlines and electrical products are marking and labeling; appearance, and dimension. Other frequent failures include foreign substance, workmanship, packing and bar code.
If you cancel your booking before the cut off time (before 4:00 PM local time at the Services’ location on the working day before service date), you will reimbursed in full in either USD or CNY.
It should be noted that due to exchange rate fluctuation between your booking date and the cancellation date, as well bank or credit card charges, you may see a local currency impact (this could be both positive or negative).
For clarity, in the event you cancel the services after 4:00 PM local time at the Services’ location on the working day before service date, the Services booked will be charged in full.
No worries, we will simply calculate the number of items we will inspect based on the quantity you indicated in your booking.
We understand the reality in the field and try to accommodate as much as we can without compromising the time we need to do our job. Our inspectors will wait for an hour. After that waiting period we start the inspection and may adjust the service type, e.g., from Pre-shipment Inspection to During Production Inspection. All of this is done at no extra cost to you.
Now this is an issue. Your booking is our road map, our contract with you, and we have to stick to the information you provide.
Since you can change your booking until 4pm (Factory local time) of the day prior to the inspection day, we recommend you confirm with your supplier a few days before the service is due.
If we arrive at the facility and your goods are not being manufactured there, we will have to release a "visit in vain" report as the goods are not at the location provided on the booking form.
Absolutely! When we receive your booking, we immediately review all the information you have provided and verify all documentation are aligned to the order details. If this is not the case we contact you to clarify. Here are some typical examples of order information misalignment so you can look for issues in future bookings:
  • The PO # in your booking is different from the PO# on the PO sheet.
  • The product name in the booking is different from the product name in your specs.
  • The quantities booked are different from the quantities on the PO sheet.
  • The booking references "pieces" while the PO references "sets" or "pairs".
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